Return Policy
The complete terms. The short version is on our returns page.
Eligibility window
Returns are accepted within 7 calendar days of the delivery date recorded by our courier.
Non-returnable categories
For hygiene and safety reasons, the following cannot be returned once opened: innerwear, swimwear, earrings, cosmetics and skincare, personal grooming devices, food and groceries, and any item marked non-returnable on its product page.
Exchanges
Size and colour exchanges on fashion items are free within the return window, subject to stock. If your preferred variant is unavailable we refund you in full.